Calls To Action

By Walker L. Percy


The conversion process on your website has different elements, but the calls to action (CTA) are one of the most essential. This is an element that will communicate with your potential customer and try to lightly push them to purchase a product or service, while browsing your page. Higher conversion rates are a benefit of having a call to action that is properly implemented.

What exactly is a website call to action?

The call to action is your opportunity to drive traffic to your website, get people to subscribe to your newsletter, convince people to click on your advertisement, grow your following on social networks, get people to join your team, sell a product or service, or move someone to do anything that helps accomplish your business goals.

These show up on a webpage as a link, form, or banner that will help the potential customer to move down the line in the conversion process system. As a potential customer finds themselves for the first time on your website, giving them something like a whitepaper or ebook that is easily downloaded is a good idea. For returning visitors, offering them product specs or another promotional enticement will get them to give you some more personal info to receive it, this is for those who have already gotten their "top of the funnel" rewards.

For anyone to take advantage of the offer, the "why" needs to be strong for them. It can be evidence of success, a free trial, a discount, additional bundling of items or even a guarantee of results. Depending on your target demographic, the choice in call to action should be carefully designed, so you should know who your potential customers are. The why may be initially mentioned or alluded to in the advert or article copy to get the audience ready for it. Your potential buyer should see this offer as something they are interested in, and find valuable.

Make sure your call to action is in sync with the content around it. Depending on what content the visitor is looking at, you can offer a subscription to a casual browser on the homepage, or a more intensive demonstration if they are more advanced in their search queries. The area near the call to action should be in the background, and the CTA in the foreground. Creative fonts that resemble handwriting, or arrows and graphics can be of assistance here. This should still be in sync with the rest of your webpage, including color and brand design elements. This should entice the page visitor to look at the area, but not to distract and aggravate them. Your site has it's own style, be sure the navigation of the CTA matches this.

Since time is short, you must engage the audience, or they will not stay on the page long. Give the prospect the necessary information quickly and don't waste their time with unnecessary material. There is no time to waste here, so don't make it lengthy and dull or they will move on, people don't generally have a lot of extra time.

The same rules apply to any forms associated with your call to action. Use short and fast forms for things like email or newsletter subscriptions. Only ask for the essential information. A boring form that takes a lot of time will not do much to make them fill it out. Prospects don't want to have to work hard to purchase your product. You will be more successful when you keep the process of buying the service or product simple. Keeping your calls to action simple and making them easy to complete will dramatically increase your conversion rate.




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